The Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in foster care and those who care about them. The Ombudsman Office receives complaints and concerns from a wide range of individuals including foster youth, parents, relatives, CASAs, attorneys, social workers, and many other interested parties.
If you have concerns regarding the care, services or placement of children or youth in foster care, you can call the office at 1-877-846-1602 and talk to someone. You can also file a written complaint using the Complaint Form in this link.
If you are a current or former foster youth, or if you have concerns or complaints about a child or youth in foster care, the staff at the Ombudsman Office will:
- Listen to your concerns;
- Document your complaints;
- Gather all relevant information;
- Remain neutral and impartial;
- Help resolve complaints; and
- Give feedback on what to do.
For more general information about how complaints are handled, go to Frequently Asked Questions.
If you have complaints about your foster family home or your group home, you can call the Community Care Licensing Regional Office nearest to where you live. To find the closest Office, go to CCL Regional Offices. To file a complaint with the Ombudsman now, go to Complaint Form.
For more information on placements and licensing, call the
Office of the Foster Care Ombudsman at
1-877-846-1602
